As a Pioneer Authorized Service Center, Bayview Electronics repairs Pioneer consumer and industrial LaserDisc players, laser karaoke players, and DVD players (consumer and industrial). We service numerous business, institution and government contracts and have done so since the late 1970s.
The evaluation consists of not only identifying the immediate problem, but also checking for wear at key components such as the spindle motor, disc loading mechanics, slider rails and any belts. We also check that any mandatory service updates have been applied. At the conclusion of any repair an alignment of the optical mechanics and electronics is performed. Industrial players with RS-232 control must pass a dynamic track search loop program to insure trackability and communications with a host computer.
We strive to service commercially operated players within 24 hours of receipt. The most commonly used parts are kept in stock, and orders from Pioneer are typically made via two-day air delivery (overnight service is available at additional cost). The customer will be responsible for return shipping charges on all items sent in for estimates or repair. We ship UPS daily.
All consumer units are warranted 90 days Parts and Labor for the service performed, industrial and commercially operated karaoke players are warranted 30 days for the service performed. In the unlikely event that you should have a service issue with a unit that we have repaired within the warranty period, please contact us by email before you return the unit to us. Any and all warranty issues will receive top priority handling.